MISSION STATMENT

We’re proud of our reliable service and our focus on you, our client. Your trust and satisfaction are our top priorities, and we’re committed to making every claim a positive experience.

“No Claim, No Service Fee” promise, you can feel confident that we’re dedicated to getting your money back where it belongs – with you.

What is Lost money?

Lost money is unclaimed money that has not been reunited with its rightful owners – individuals and businesses alike.

When money remains unclaimed or unused for a specific period, it is considered lost and is transferred to federal or  state government authorities by these institutions. If this lost money isn’t reclaimed, it may eventually become government revenue and permanently inaccessible.

Lost Money: Key Facts

Each year, billions of dollars remain unclaimed, awaiting refund to their rightful owners. Consider the following important statistics:
  • Australia currently holds an estimated $24 billion in unclaimed funds.
  • Approximately one in three Australians unknowingly has lost money.
  • An astounding 95% of these funds remain unrefunded.

How did I end up with unclaimed money?

This can occur when the owners of money move home and/or change name, address, phone number or email address. Alternatively, they may cease to trade, go overseas or pass away. In some cases, owners may be unaware or forget there is money to which
they have a rightful claim.

Financial institutions and companies can only reach out to money owners if they have current contact information on file.

How can I get refunded money owed to me?

At Habrca Refunding, we make it easy for you to reclaim your lost money. Our research team uses advanced tools and smart solutions to find and match lost money to its rightful owners. From the moment you reach out to us, our client services team is hands-on, guiding you through the entire claims process to get your money back.

We pride ourselves on our integrity and respect, always adhering to ethical standards and Australian  laws to provide a service that’s uniquely tailored to your needs.

Here's how the process works to reclaim your lost money:

  • WE search for lost money on the databases and registers of holding authorities
  • WE find the potential owners of lost money using publicly available information
  • WE contact potential owners to verify their identity and last known address
  • YOU authorise us to act on your behalf and reclaim the lost money
  • YOU send us the proof documents required by holding authorities
  • WE prepare and submit paperwork to reclaim the lost money
  • WE engage with holding authorities to approve the claim
  • WE receive reclaimed money from holding authorities into our Client Trust Account
  • WE process the Fee from Refund Fee and Commission from successful work undertaken
  • YOU receive the balance of reclaimed money by electronic fund transfer or cheque

What Keeps Us In Check! ​

WHAT LAWS DO YOU
HAVE TO ABIDE BY?

There are many laws in place that protect you as a consumer and your lost money. It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to give false or misleading information or documentation. This means that we are bound by law to ensure that we undertake correct procedures. It also means that we are bound by law to promptly refund your funds into your preferred bank account or by cheque.

HOW DO WE STAY
UP TO DATE?​

We are trained through Create, they serve as a third party validating our claim as refund professionals. We are frequently updated with industry information which keeps our knowledge and training relevant so you can be sure you are putting your trust in the hands of up-to-date industry experts. ​

WHAT LAWS DO YOU
HAVE TO ABIDE BY?

The Unclaimed Money Association is the peak body for the Unclaimed Money Industry. The Unclaimed Money Association provides the industry, agents, government and the public with proper representation, information and education. The Unclaimed Money Association provides industry guidelines for service providers to best practice in the unclaimed money industry.
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