Have Questions ?

Get in touch with us or see if one of your questions has already been answered
below in our FAQ section from clients just like you.​​

Unclaimed Money or lost money is a term used to describe funds that have been unable to be returned to the entity they belong to. It’s easy to end up with lost funds, even the best kept records can sometimes miss something. Have you ever moved house or even opened up a new bank account? Chances are you could have money owing to you.

We and holding authorities have an obligation to ensure that lost money is only returned to rightful owners. With the prevalence of fraud, it is normal procedure for holding authorities to request documents that provide proof of identification and a connection to the last known address on record with the financial institutions or companies which originally held the money.

Our Privacy Policy outlines how we collect, use, disclose and safeguard your information when you interact with our services and website. Your privacy is important to us and keeping your information secure is a top priority.

Not everyone wants to claim their lost funds for what ever reason. When money remains unclaimed or unused for a specific period, it is considered lost and is transferred to federal or state government authorities by these institutions. If this lost money isn’t reclaimed, it may eventually become government revenue and permanently inaccessible.

Our service does not involve any upfront fees or payments so you don’t have to worry about having to make payments you can’t afford. Our fee will vary depending on the amount that needs refunding. But please be aware that you will not have to pay a cent until your money is fully refunded. We don’t get paid unless you do, this minimises your risk and ensures you aren’t hit with fees that you can not afford. Please download a copy of the “Download Authority tio Release” form for full details

Government departments often require more identification once the claim has been submitted. Please understand that this is normal and that we endeavour to ensure that your claim is processed as swiftly as possible while adhering to Government department specifications and requirements.

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