Privacy Statement for HABRCA Refunding
Personal Information.
We are committed to the protection of personal information. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities as part of the services or otherwise when you contact us.
Types of Information Collected.
The types of personal information collected by us include:
- Details such as your title and name, current and previous postal address, email, mobile and telephone numbers.
- When relevant to delivery of the service requested by our clients, demographic information such as marital status, nationality, education, employment, date of birth, qualifications and family details.
- Financial information such as your bank details (once refunds are ready to be recovered).
- Records of your contact with us including photographs and documentation provided by you.
Payment Information.
We may collect data necessary to process your payment such as your payment instrument number, and the security code associated with your payment instrument. All personal information that you provide to us must be true, complete, and accurate and you must notify us of any changes to such personal information.
How do we use your Personal Information.
We process your personal information for a variety of reasons, depending on how you interact with our Services under the applicable laws.
This may include
- We may process your information to provide you with the requested service including all tasks associated in delivering that service.
- We may use your information to contact you or respond to your inquiries, this could include data collected through web analytics, cookies and similar tracking technologies.
- We may process your information to send you details about our services, changes to our terms and policies and other similar information.
- We may share your information with the appropriate authority responsible for holding your funds to recover them.
- We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights or disclose your information as evidence in litigation in which we are involved.
How long will we retain your Information.
We will only keep your personal information for as long as it is required and in accordance with the law and other legal requirements.
Your Rights.
Where you have provided your consent to us processing your personal data, you may also withdraw this consent at any time.
Changes to this Privacy Statement.
This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.
If you have any questions about this privacy policy or out treatment of your personal information, please feel free to contact us.